Nottingham-based Hallam Internet has won a silver award for Best Online User Experience B2C at the UK Digital Awards 2017, held late November at Wembley Stadium in London, trumping Virgin Money, Lloyds Banking Group and Eurostar in its category.
The UK Digital Experience Awards are one of the most sought-after accolades in the digital industry, created to celebrate the delivery of exceptional customer service. The awards scoring methodology and criteria are endorsed by Cranfield School of Management, a world leader in management education and research.
Hallam Internet was recognised for its approach to producing a sleek user experience and a highly automated website, that helped their client Virtual Runner, increase their revenue by 300% in just over one year.
Virtual Runner founders, Susan and Paul Wheatcroft, worked on the business in their spare time and created a relatively simple website using an online site builder. The business quickly grew and it became too time-consuming for the couple to manage the manual work associated with such a simple site.
Hallam built a new website that increased conversions, automated administrative tasks and helped grow the business further. The Hallam web team created a unique concept, which required a completely bespoke approach.
Susan Wheatcroft, Managing Director at Virtual Runner, commented:
“Hallam have been a trusted partner since we started working together and they have delivered results above and beyond my expectations. We are so pleased with the website and the winning of this award, as it symbolises the continued success and growing online community of runners.”
The winners of the awards were selected by a panel of independent judges made up of digital experts from across the UK.
Congratulating the winners, Lindsay Hunter, Event Manager for Awards International, said:
“We are truly inspired by all the talent showcased at the UK Business Awards. We have seen many outstanding examples from companies who are doing truly amazing things with the online customer journey they offer. This amazing event gave us the opportunity to acknowledge those companies and celebrate with both the finalists and the winners.”